Quotations are hereby invited for the following: Appointment of a service provider to manage the whistle blow hotline on behalf of South African Weather Service (SAWS) for a three (3) year contract period starting from 01 April 2024 to 31 March 2027. Scope: The service provider will be required to provide the following services: • Fraud Hotline service to be used to report incidences of fraud and corruption available to the whistle blower using innovative technology, for example: Free call number; Fax and/or Fax to email, email facility, short message services (SMS) etc.; • The above should also include an emergency reporting mechanism; • Multilingual call center; • Available 24 hours per day for 365 days per year; • The Fraud Hotline to be effectively marketed throughout SAWS and its stakeholders and should cover the contract period of three (3) years (01 April 2024 to 31 March 2027); • Anonymous reporting/callers guarantee anonymity; • The free call number will be provided; • Ethics/ fraud surveys; • Quarterly fraud Awareness Program that is in line with SAWS Fraud Prevention Policy. Address where services are required: The successful bidder will be required to render the services at the following address: South African Weather Service, ABSA Building, 1263 Heuwel Road, Centurion, 0157. (Oferta №95888355es)